Collection, Delivery and Postage Options

Collection from Mountain View Crematoria

Mountain View Crematoria encourages families to collect their loved one directly from our premises at 21 Waverley Drive, Unanderra, NSW, Australia. This is, usually, the safest and most secure way to ensure your loved one's continued care.

To ensure the very best and most personal service and to avoid you having to wait, we ask that you make an appointment for the collection of your loved one by using the contact form.

 

Delivery to your home

Mountain View offers a delivery service to your home for an additional flat fee of $50. For this service, we may use our trained staff or a local courier service (depending on a number of factors). If using our staff, we limit the areas we can deliver to the Illawarra region of NSW, Australia (generally defined as Helensburgh in the north to Gerringong in the south and areas to the east of the escarpment). Delivery dates and times will be via appointment and are approximate.

 

Collection of cremains from your home

We also offer a collection service from your home to Mountain View Crematoria when you choose to transfer your loved one's cremains into another urn, an additional flat fee of $50 will be charged. For this service, we may use our trained staff or a local courier service (depending on a number of factors). If using our staff, we limit the areas we can collect to the Illawarra region of NSW, Australia (generally defined as Helensburgh in the north to Gerringong in the south and areas to the east of the escarpment). Collection dates and times will be via appointment and are approximate. Additional fees may be charged if you miss this appointment for the collection of your loved one.

 

Postage within Australia

We are also pleased to offer a delivery service using Australia Post (or a nominated courier service) to deliver your loved one's cremains to your address within Australia for an additional flat fee of $75.

 

Conditions do apply to each of these options. In particular, Mountain View Crematoria cannot accept liability for the loss of, or damage to, your loved one's cremains after they have left our premises at 21 Waverley Drive, Unanderra, NSW, Australia. Please see our full terms and conditions for further details.